Two kinds of things are sold here and they come back on different terms. Read the one that applies to you.
Clothing
Unworn, unwashed and in its original condition, within 30 days of delivery. Because every garment is printed to order we can't resell a returned one, so we ask you to check the size guide before you buy. Return shipping is on you unless the item arrived faulty or we sent the wrong thing.
Glass
Every glass piece is one of one, photographed from several angles and described honestly before you buy. For that reason glass is sold as final sale.
The exception is damage in transit. If a piece arrives broken or chipped, we replace the value or refund it in full — there is no second piece to send, because there never was one.
To claim: contact us within 48 hours of delivery, with photographs of the outer box, the packing material and the piece as you found it. Don't discard the packaging until the claim is settled; the carrier will ask for it.
Hardware
Sealed and unopened, within 14 days. Once a device's seal is broken we can't take it back. Faulty units are handled under the manufacturer's own warranty, and we'll help you open that claim.
What isn't returnable
Opened hardware, used items, anything damaged after delivery, and anything bought more than 30 days ago.
How to start a return
Email us with your order number and what's wrong. We'll reply with instructions before you send anything back — parcels returned without that reply can't be tracked to your order.
Refunds go back to the original payment method within 5–10 business days of us receiving the item. Original shipping is not refunded unless the fault was ours.